How to Eliminate Blaming, Complaining, & Defensiveness From Your Culture

Description

Cory Meyer, Focus 3

Full video on Glazier Drive: How to Eliminate Blaming, Complaining, & Defensiveness From Your Team, Culture & Life

OVERVIEW

This presentation introduces the concept of "BCD" (Blaming, Complaining, and Defending) and explains how eliminating these behaviors can transform a football team's culture and performance.

THE POWER OF NO BCD

When teams adopt a no-BCD mindset, several positive outcomes occur. Productivity increases as energy shifts from complaints to seeking improvements. Problems become easier to solve when focus turns to solutions rather than dwelling on issues. Relationships strengthen among coaches, players, and support staff as they witness ownership and honesty instead of finger-pointing. Teams stay laser-focused on achieving goals like state championships, and the environment becomes more enjoyable while maintaining accountability and discipline.

HOW BCD SPREADS

The speaker shares a personal story from his time as a sports administrator when an assistant coach complained about inadequate funding. Other staff members echoed these complaints, creating a downward spiral of negativity that the speaker himself joined. While the funding issue was real, the complaining didn't solve anything—it only created a toxic environment. This illustrates how BCD spreads quickly if left unchallenged, potentially poisoning an entire culture before anyone realizes it.

TAKING OWNERSHIP

The key is understanding Event + Response = Outcome. While coaches can't control events like injuries, academic eligibility issues, bad calls, or tough opponents, they can control their response. Taking ownership means acknowledging what happened and asking "What can I do about it?" or "What can we as a team do?" Poor responses through blaming or complaining make recovery harder. As the speaker emphasizes: "A problem does not become a crisis unless we let it."

IDENTIFYING TRIGGERS AND BUILDING ACCOUNTABILITY

Everyone has different triggers that lead to BCD behaviors—feeling undervalued, officiating frustrations, or other external factors. The speaker encourages self-awareness and mutual accountability, sharing an example from that morning when his daughter caught herself BCDing about feeding cows before her softball game and prom, and later called him out for doing the same. This respectful accountability is essential for building a no-BCD culture.

THE MENTAL CHALLENGE

The speaker admits that BCD can happen internally—"between the ears"—even when not vocalized. After speaking at a high school, he realized he BCDs in his head regularly, like when getting cut off on the freeway. Being aware of internal BCD is just as important as addressing vocal complaints.

CREATING POSITIVE ENERGY

Building a culture of positive energy doesn't mean ignoring problems—it means tackling them constructively. Coaches must model ownership so players and staff adopt the same mindset, focusing on solutions rather than spiraling into negativity.


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